We're here to help! Choose the best way to reach us below.
Verification and certification inquiries
verify@adultnl.com Response time: 2-3 business daysReport violations or inappropriate content
abuse@adultnl.com Priority response: 12-24 hoursPartnerships and advertising
business@adultnl.com Response time: 3-5 business daysVisit our Certified Profiles page and choose a verification tier. Submit your application with required documents (ID, selfie, phone). We'll review within 2-3 business days.
Click the "Report" button on any listing or send details to abuse@adultnl.com. Include the listing URL and reason for report. We investigate all reports within 24 hours.
Listing fees are non-refundable once posted. Certification fees are non-refundable once verification begins. See our Terms of Service for full refund policy.
Log in and go to Settings â Delete Account. Your listings will be removed immediately. Some data may be retained for legal/security purposes (see Privacy Policy).
Listings are removed for Terms violations (fake photos, inappropriate content, scams, etc.). Check your email for details. You can appeal by contacting support@adultnl.com within 7 days.
Go to My Listings and click "Renew" on any active listing. This extends the expiration date by the original duration (30/45/60 days).
If you're in immediate danger, call 911. For urgent safety issues or threats, email abuse@adultnl.com with "URGENT" in the subject line.
Review our Safety Tips for important guidelines on staying safe online.